Effective Date: July 25, 2026
Welcome to DFW Elite Chauffeur (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website located at https://dfwelitechauffeur.com/ and all chauffeur, limousine, executive transportation, airport transfer, VIP transportation, corporate travel, and related services provided by DFW Elite Chauffeur.
By accessing our website, requesting a quote, making a reservation, or using any of our transportation services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, you should not use our website or services.
Business Name
DFW Elite Chauffeur
Website
https://dfwelitechauffeur.com/
Email
[email protected]
Phone
+1 (945) 338-1553
Business Address
2122 Monterrey Avenue
Dallas, TX, USA
To use our services, you must be legally capable of entering into a binding agreement under applicable law.
By making a reservation, you represent that:
DFW Elite Chauffeur provides luxury ground transportation throughout the Dallas–Fort Worth metropolitan area and surrounding locations.
Our services may include:
Availability of services may vary depending on scheduling, location, weather conditions, and vehicle availability.
Reservations may be made through our website, by telephone, email, or any other approved booking method.
A reservation request does not automatically guarantee transportation services.
Your booking becomes confirmed only after:
We reserve the right to decline or cancel reservation requests that cannot reasonably be accommodated.
Customers are responsible for providing accurate reservation details, including but not limited to:
Incorrect or incomplete information may result in delays, additional charges, or cancellation of service.
Prices displayed on our website or provided through email, telephone, or quotation requests are estimates unless otherwise stated.
Final pricing may vary depending on factors including:
All applicable taxes and fees will be disclosed whenever reasonably possible.
Additional charges may apply in situations including, but not limited to:
Customers are responsible for these additional costs when applicable.
For airport transportation services, customers should provide accurate flight information during booking.
We may monitor flight status to help coordinate pickup times; however, customers remain responsible for informing us of significant itinerary changes whenever possible.
Airport pickup procedures may vary depending on the airport, terminal, airline, security regulations, or local operating requirements.
We understand that commercial flights may arrive earlier or later than scheduled.
When flight information has been provided, we make reasonable efforts to monitor arrival times and adjust pickup schedules accordingly.
However, we cannot guarantee availability in cases involving substantial delays, cancellations, diversions, missed connections, or unexpected operational disruptions.
Reasonable complimentary waiting time may be provided for certain reservations, depending on the service booked.
Additional waiting time beyond the applicable grace period may result in extra charges.
Waiting time policies may differ for:
Customers should remain available using the contact information provided during booking.
A reservation may be considered a “No-Show” if:
No-Show reservations may be subject to cancellation fees or the full reservation charge, depending on the circumstances.
Customers who need to cancel a reservation should notify us as soon as possible.
Cancellation requests should be submitted through the same communication method used to make the reservation whenever practical.
Cancellation fees, if applicable, will depend on factors including:
Specific cancellation terms may be communicated during the reservation process for certain services.
Refund eligibility depends on the circumstances surrounding the reservation and the applicable cancellation terms.
Approved refunds, where applicable, will generally be processed using the original payment method.
Refund processing times may vary depending on the payment provider or financial institution.
Certain fees, including operational expenses already incurred, third-party charges, or non-refundable booking costs, may not be refundable.
Payment may be required before, during, or after transportation services, depending on the reservation type.
We accept approved payment methods made available during the booking process.
By providing payment information, you represent that:
Failure to complete payment may result in cancellation of the reservation or suspension of future booking privileges.
Although we make every effort to provide the vehicle selected during booking, vehicle availability cannot always be guaranteed.
Operational requirements, maintenance, safety inspections, mechanical issues, or unforeseen circumstances may affect fleet availability.
If necessary, we may provide a comparable or upgraded vehicle at no additional charge whenever reasonably possible.
No vehicle substitution will reduce the quality or safety of the transportation service.
To ensure a safe, comfortable, and professional experience for everyone, passengers are expected to behave respectfully throughout the journey.
Passengers agree to:
DFW Elite Chauffeur reserves the right to terminate a trip if passenger behavior creates a safety concern or violates these Terms.
For the comfort and safety of all passengers:
If a passenger violates these rules, the chauffeur may end the trip immediately without refund, and additional cleaning or damage fees may apply where appropriate.
Passengers are responsible for ensuring that the amount and size of luggage matches the vehicle reserved.
If luggage exceeds the capacity of the reserved vehicle:
Passengers are responsible for carrying items that require special handling unless assistance is specifically arranged.
The safety of children is important to us.
Parents or legal guardians are responsible for complying with all applicable child passenger safety laws.
If a child safety seat or booster seat is required by law, it should be requested during the booking process or provided by the passenger unless otherwise agreed.
Failure to comply with applicable child safety requirements may result in the refusal or cancellation of service.
Pets are welcome only with prior approval.
Customers traveling with pets should notify us before the reservation is confirmed.
Approved pets must be properly secured in an appropriate carrier or restraint when required for safety.
Service animals will be accommodated in accordance with applicable law.
Passengers remain responsible for any damage or excessive cleaning resulting from transporting pets.
Passengers are responsible for ensuring they remove all personal belongings before leaving the vehicle.
While we make reasonable efforts to assist in recovering lost items, DFW Elite Chauffeur cannot guarantee the recovery of property left in our vehicles.
Recovered items may be returned by pickup, delivery, or shipping. Applicable shipping or delivery costs may be the responsibility of the owner.
We are not responsible for lost, stolen, or damaged personal belongings.
Passengers are responsible for damage caused by themselves or members of their party.
This includes, but is not limited to:
Customers may be responsible for reasonable repair, replacement, cleaning, and loss-of-service costs resulting from such damage.
While we strive to provide timely transportation, certain events are beyond our reasonable control.
These may include:
DFW Elite Chauffeur will make reasonable efforts to minimize disruptions; however, we shall not be liable for delays or service interruptions resulting from events beyond our reasonable control.
To the fullest extent permitted by applicable law, DFW Elite Chauffeur shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to the use of our website or transportation services.
Our liability, if any, shall be limited to the amount paid by the customer for the specific reservation giving rise to the claim, except where prohibited by law.
Nothing in these Terms limits liability that cannot legally be excluded under applicable law.
All content available on this website, including but not limited to:
is the property of DFW Elite Chauffeur or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.
You agree not to:
We reserve the right to restrict or terminate access for users who violate these Terms.
Our website may contain links to third-party websites for your convenience.
These external websites operate independently and are governed by their own terms and privacy practices.
DFW Elite Chauffeur is not responsible for the content, policies, or practices of third-party websites.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
By using our website and services, you acknowledge that you have read and understood our Privacy Policy.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
Any legal matter arising from these Terms or the use of our services shall be subject to the applicable state or federal courts located within Texas, unless otherwise required by law.
We encourage customers to contact us directly before initiating formal legal proceedings.
Most concerns can be resolved quickly through open communication.
If a dispute cannot be resolved informally, it shall be handled in accordance with applicable laws and the jurisdiction specified in these Terms.
You agree to indemnify, defend, and hold harmless DFW Elite Chauffeur, its owners, employees, chauffeurs, contractors, affiliates, and representatives from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of:
We may update these Terms & Conditions from time to time to reflect changes in our services, business operations, legal requirements, or industry practices.
When updates are made, the Effective Date at the top of this page will be revised.
Continued use of our website or services after any updates constitutes your acceptance of the revised Terms.
If you have any questions regarding these Terms & Conditions, please contact us:
DFW Elite Chauffeur
Website
https://dfwelitechauffeur.com/
Email
[email protected]
Phone
+1 (945) 338-1553
Business Address
2122 Monterrey Avenue
Dallas, TX, USA
These Terms & Conditions, together with our Privacy Policy and any other policies expressly incorporated by reference, constitute the entire agreement between you and DFW Elite Chauffeur regarding your use of our website and transportation services.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.